Kippenberger, T - In: The Antidote 1 (1996) 1, pp. 19-21
Spotlights BUPA, the UK's leading light in independent healthcare, which has 45% of the private medical insurance market, in addition to a leading private healthcare business in Spain, and 29 private hospitals and 30 nursing homes in the UK. Shows how BUPA has been using the balanced scorecard...