result. Design/methodology/approach The authors do this by presenting a reflective case study using a combination of crisis … crisis and resilience perspective, using a theoretical framework not previously used for the analysis of Covid-19 in HEIs.  …

Purpose – The purpose of this paper is to contribute to the study of internal crisis communication, not only the … role of communication in the employees’ sensemaking during a crisis situation. Design/methodology/approach – The study was … descriptions of how information was communicated, and how the sensemaking process developed. Findings – The crisis communication …

insurance, but that a catastrophe puts the spotlight directly on management's ability to handle a crisis. Uses a Table of cases …

organizational crisis context. Design/methodology/approach – The authors use a mixed methods approach to explore employee leadership … preferences during organizational crisis and non-crisis times using the Multi Factor Leadership Questionnaire (Avolio and Bass … continuous communication with employees during crisis. None of the components of transformational leadership encapsulate this …