It is well researched and reported that the culture of a nation has a major impact on employees’ work related values, attitudes and expectations. The objective of this study was to investigate if western research on the generation gap applies equally to generational groups in Taiwan’s...

Purpose – This paper seeks to discuss how an environmental change for an organisation can be a catalyst for the take‐up of intellectual capital (IC). In particular, it uses Laughlin's “colonizing” model of organisational change to understand the catalyst for change, being an ageing...

When organizations implement continuous quality improvement (CQI) programs, managers and employees are faced with massive change, often requiring a renegotiation of the psychological contract between employer and employee. This paper discusses generational differences in reactions to major...

Purpose – The workforce is aging in all industrialized nations and the retention of older workers will become one of the dominant issues in the coming decades. Training is an important component of retention and the availability of training is critical for retaining older workers....

Purpose – The purpose of this paper is to identify whether there is some common pattern between organizations that give primacy either to younger workforce or to older one. Design/methodology/approach – It depicts the empirical evidence of eight case studies and some theoretical...

Purpose – This paper aims to examine policies on employee engagement, work‐life balance, equal opportunities and internal communications that have proved successful at DIY retailer B&Q. Design/methodology/approach – The paper lists the company's principal initiatives in these areas and...

Purpose – To describe and analyse the Compagnons du Devoir (CdD), a French Compagnonnage ; that is, a labour brotherhood and a community of practice; and to identify the reasons for its success as a human resource development system (HRD). Design/methodology/approach – A one‐off case study...

Purpose – This paper seeks to explore how organizations might create flexible work programs to attract and retain older workers. Design/methodology/approach – Drawing on the literature on aging and work, the paper identifies an incoming HR challenge (leveraging an aging workforce), focuses...