Purpose The purpose of this paper is to introduce a critical framework to analyse how “smart” plays out in tourism places. Moving from a recognition of the strategies, expected impacts and imageries of Smart City, the authors engage with the mobilities literature to identify pitfalls in the...

This paper examines the growth of the UK incentive travel market, giving special consideration to its use in the motivation of staff in marketing functions. Incentive travel is the use of travel in a motivational programme to create an environment that encourages self‐motivation in groups and...

Documents a case study of an urban group lending programme run by the bank BancoSol in La Paz, Bolivia. The lending programme has proved capable of sustaining a set of widely accessible lending relations with a large number of self‐employed microentrepreneurs in Bolivia. In documenting this...

Introduces incentive strategy as a market‐oriented and highly efficient macro‐economy management system (MEMS). By means of the hierarchical decision‐making theory and the stochastic optimization theory, two static models with perfect information structure and partial information structure...

Reward and recognition systems for individual employees remain one of the controversial areas of quality management. Previous discussions on this aspect of quality management, although recognizing their importance, often attribute failure of the system to the method of implementation. This...

Purpose – The purpose of this paper is to present a case study of UK fashion retailer New Look and focuses on the impact of private equity on corporate governance, employment and leverage after the public‐to‐private conversion in 2003. Design/methodology/approach – This study follows a...