Illustrates how the implementation of a major information technology (IT) system within the Norwegian Army affected the way the employees perceived their flexibility and personal involvement in their work. By employing Taylor’s initial works, this paper illustrates how the introduction of this...

Purpose Combining trends in employment flexibility, organizational learning, need for improved leadership and entrepreneurship is important in managing today’s organizations. This study aims to explore these relationships within a single media firm in one of the Baltic States....

Purpose – A control chart is a widely used Six Sigma DMAIC process measure and control phase tool. The purpose of this paper is to contribute to the body of knowledge on applying statistical process control (SPC) methods in a pulp mill production organization and the special issues that need...

Outlines how management development was delivered for Beefeater managers in Whitbread Restaurants’ accredited corporate business school. Explains the business context, the aims of the learning designs and some of the issues that arose from the viewpoints of both learner and delivery team....

Contends that high performance in terms of managerial learning, attainment and return on investment in learning can be readily achieved using the process of action learning. Profiles the contemporary origins of action learning and its application to business challenges and argues that it is the...

Organization learning has assumed a major role in modern management as a tool for coping with change and uncertainty. Organizations must adapt to shifting demands in an environment where chaos is common. The organizations which can make such changes and thrive are those which embrace the...

Researchers and practitioners have shown a great deal of interest in the topic of organizational learning in the last two decades. The key dilemma, however, remains whether organizations as entities can do anything in their own right. Is it meaningful to think of organizations as having...

Explores the role of evaluation in a business process re‐engineering initiative and its relationship with organisational learning and innovation. The paper presents the evaluation of the implementation of a business process re‐engineering project in three case studies. The implementation of...

Investigates the impact of national culture on organisational learning in a global context, as well as implications for international management development. Studies on organisations generally accept the existence of two “cultures” within an organisation – the “systems” culture and the...