Contributes to the social partnership debate by exploring ways in which inter and intra‐union relations influence the development of partnership within a National Health Service Trust, by using observation techniques, focus groups and semi‐structured interviews involving ancillary workgroup...

Partnerships have become more prevalent in the delivery of public services, particularly in relation to non‐traditional sectors such as culture, arts and leisure. This paper presents a synthesis of research on partnerships and their relevance to local museums in the light of recent government...

Because public service visitor attractions are increasingly under pressure to provide best value for money by generating revenue as well as offering a service their shops are becoming more important in their operations. This article therefore looks at the performance of the shop of one new...

Entrepreneurial businesses are, by definition, different from large corporations. Thus, although the objectives of marketing communications of both types of firm are the same the ways in which each carries them out is different, and, whereas the nature of corporate marketing communications is...

As a result of an increasingly competitive petrol retailing environment and the rise of convenience stores in the food retailing sector, oil companies in Britain in the 1980s began to diversity into food retailing and convert their petrol stations into forecourt convenience stores. Drawing on...

Entrepreneurial brand building is an area of study in its infancy. The nature of entrepreneurship which typically implies serious limitations on the availability of resources suggests that entrepreneurs need to take an unconventional approach to brand building. This article provides an analysis...

The increasing deregulation of the financial services sector in the UK in the 1980s greatly intensified the competition between firms in the industry. One company affected by this was the Prudential Insurance Company, which decided to diversify its product range and to change its corporate image...

Since the late 1980s, learning organisations have been deemed to have a number of advantages over non‐learning ones. One organisation that has been identified as “a premiere learning organisation”, is Royal Dutch Shell (RDS). Despite this, in 1998 its results were the worst in its history....

When DAF BV collapsed in February 1993 the Continental operations were saved by the Belgian and Dutch governments. However, in Britain the receivers were called in to Leyland DAF. They, along with the former Leyland DAF head of manufacturing, decided to salvage as much as possible of the company...