For the corporate real estate executive who is in the process of transforming the department to be a strategic business partner, this paper presents examples of initiatives used to ensure the workplace is aligned with the long‐term corporate strategy. This paper analyses the benefits of...

Many organisations have increased collaborative performance by introducing new technologies and new processes; by integrating these with innovations in the working environment they can catalyse additional and sustained improvements in collaborative performance. If planned, designed and managed...

Purpose – Since employees are considered to be one of the most important sources for innovation, the purpose of this study is to create a change management framework for implementing an innovation culture by means of internal communication. Design/methodology/approach – First, an...

Examines the background to privatisation in the UK and explores current practice. The transition to change over two decades has brought about more demanding and value‐conscious customers along with an information technology revolution. Corporate culture is seen as a litmus test, shaping...

Illustrates the failure of a competence‐based management development programme in a hospital trust to achieve organisational objectives. The approach and content of the management development programme is resisted by participants despite the facilitators drawing upon management theory to...

Explores the dynamic relationships involved in achieving a strategic quality orientation in a business setting. The relevant literature was revived. A methodology for implementing a strategic quality perspective was developed and tested in a field study. The methodology stresses both the...

This article uses data collected from direct observations made during visits to over 20 Asian companies over a period of four years (1992‐1995) and discusses the culture and managerial approaches of companies located in Japan, South Korea, Singapore and Taiwan. The main objective of these...

This paper discusses the adoption of total quality management in seven Australian organisations based on case study research. It reports on the reasons for adopting TQM, planning and implementation issues, benefits achieved and the limitations and difficulties associated with the introduction of...

Human resource (HR) practices are increasingly concerned with adding value through increased skills, autonomy and contribution. Whilst useful in some cultural and industry contexts, there is potential for incompatibility with other norms, especially those outside western culture or the...

Corporate culture plays a key role in the adoption and maintenance of a continuous improvement environment. Yet the role that culture does play and its nature tend to be overlooked or simplified so as to be almost meaningless. Overviews aspects of corporate culture and uses a case study of a...