Krasachol, Ladawan; Tannock, James. D.T. - In: International Journal of Quality & Reliability Management 16 (1999) 5, pp. 418-432
Describes research which has been carried out using case‐study analysis to investigate how three Thai companies have adopted TQM. As Japanese and US companies are major investors in Thailand, one purpose of the study was to compare approaches to TQM implementation between three ownership...