Bukowitz, Wendi R. - In: Strategy & Leadership 41 (2013) 2, pp. 58-63
Purpose – This case aims to describe what innovation looks like and how it works in Fidelity Investments, a financial … consultants introduced idea‐management systems, idea‐management contests, design thinking, open innovation, innovation tools …, coaching and mentoring and new innovation processes Findings – The study show that internal consultants made progress by …