The purpose of this paper is to provide an explanation and understanding of developments in casemix and related information systems at a large regional hospital, Health Waikato (HW), in the centre of the North Island of New Zealand. The themes will be explicated and theorised, drawing on the...

Aims to promote concern and debate about the penetration of accounting and financial management in the health care sectors of several Anglo‐Saxon countries – the United States, United Kingdom and New Zealand. Questions may be raised in several ways. For example, by highlighting how...

Since the mid‐1980s the major players in US health care have argued that costs and benefits should underlie the allocation of health care resources. Looks at 30 cost benefit studies taken from the medical literature and examines five of them in depth, using the “depth hermeneutical”...

Examines the move towards a commercialized, economically driven, health sector in New Zealand. Reforms involve extensive organizational rearrangements and the creation of profit‐driven businesses in place of public hospitals. These institutional rearrangements involve the fabrication of new...

General Medical Practitioners (GPs) and their practices have been subject to a wide range of mandatory financial and administrative changes in the last few years. Explores the nature of these changes as well as providing insights into the way these demands have been managed, drawing its...

City University and the University of Sheffield have been commissioned by the Department of Health to evaluate the use of digital interactive television as a source of health information. The aim of this study was to evaluate access issues related to one of these pilot projects, the Living...

Reports on a qualitative study exploring a highly innovative digital TV pilot service. Focus groups of medical and health information professionals, “condition‐specific” subjects and “general interest” volunteers were recruited to obtain views about the videos generally, in terms of...

Provides a summary of a Department of Health funded research study investigating performance and impact of four pilot digital interactive television services in the consumer health field. These were launched in various locations in the UK in 2001. Text and video, interactive and transactional...

Purpose – The purpose of this paper is to examine how clinical handoffs affect clinical information quality (IQ) and medication administration quality. Design/methodology/approach – A case study was conducted in a US hospital. The authors applied a business process management (BPM)...

Indicates that business process re‐engineering (BPR) is becoming more widely adopted within hospital and healthcare organizations. However, process management in a public sector and healthcare context raises particular problems. Shows that a European Commission supported project has examined...