Purpose – The purpose of this paper is to conduct a stakeholder analysis to find out what factors contribute to partial abandonment and also to examine stakeholders' roles and role conflicts in a partial abandonment implementation process. Design/methodology/approach – A case study of a...

Purpose – The purpose of this paper has been to address the research question of how are the processes of resource enrichment and capability deployment coordinated during information technology (IT) implementation at a small- and medium-sized accounting firm (SMAF)? Increasingly, organizations...

This empirical study reports a unique implementation process of knowledge sharing from Buckman Laboratories. Through a socio‐technical perspective on Knowledge Management, this paper highlights the interplay between Knowledge Management systems and the organizational context.