Showing 1 - 10 of 318
Purpose The purpose of this paper is to explore the role of different learning sources in the process of capability building of Chinese firms (CFs) approaching international markets. Design/methodology/approach The paper is based on the case study of the company “Goodbaby.” The primary data...
Persistent link: https://www.econbiz.de/10014788516
Purpose – The purpose of this paper is to examine whether or not EU enlargement would cause companies to standardise their brand portfolios and the brands they offer, between Eastern and Western Europe. Design/methodology/approach – The issue of standardisation versus localisation, and the...
Persistent link: https://www.econbiz.de/10014729628
climate disclosure in Australia; reporting practices; and the demands for increased disclosure and standardization of that … related information and greater standardization of reporting. Several potential policy options for doing this are assessed …
Persistent link: https://www.econbiz.de/10015005915
Purpose – The purpose of this paper is to enhance the understanding of business process standardization and how it … standardization. Design/methodology/approach – A single case study conducted in a global operating company is completed …. Standardization of a certain business process (in this case the recruiting process) is shown to contribute to business value. Findings …
Persistent link: https://www.econbiz.de/10014952024
Very little has been written on productivity improvements for a “made‐to‐order” manufacturing environment which is usually dominated by small manufacturing companies. Unlike large companies which are capable of applying just‐in‐time (JIT) philosophies to ensure high productivity...
Persistent link: https://www.econbiz.de/10014824716
Purpose – This paper continues the analysis of the data collected in a survey of quality function deployment (QFD) carried out in Brazil, and deepens the study by carrying out interviews at some of the companies which participated in the survey to identify best practices on QFD application....
Persistent link: https://www.econbiz.de/10014683412
Wollongong City Council in New South Wales, Australia, won the Australian Quality Award in 1997 and the Australian Customer Service Award in 1998, the first local council to receive such awards. This article presents a case history of the cultural reform journey of the council since 1990, in...
Persistent link: https://www.econbiz.de/10014683630
Purpose – The purpose of this paper is to investigate the extent of total quality management (TQM) implementation in Libyan manufacturing companies (LMCs), and evaluates the impact of ISO 9000, and company size on its implementation. Design/methodology/approach – A framework, comprised of...
Persistent link: https://www.econbiz.de/10014683724
Purpose – The paper reports case studies conducted in services organizations that apply Six Sigma in an emerging economy. Aspects of human resources and full-time specialist, infra-structure, top management leadership, customer requirements, focus on financial and non-financial results,...
Persistent link: https://www.econbiz.de/10014683908
Purpose – The purpose of this paper is to gain a better understanding of internal benchmarking through the evaluation of quality management in two quality departments (Quality Assurance (QA) and Quality Control (QC)) in a pharmaceutical company by utilizing total quality index (TQI)....
Persistent link: https://www.econbiz.de/10014684120