Purpose – The purpose of this paper is to study the role of performance management (PM) in the use of reflective work … at work: making reflective work practices visible, supporting reflective dialogue, creating a favorable measurement … reflective work practices may benefit organizational performance. Originality/value – There is limited research and discussion on …

anecdotes/myths. The case‐examined practitioner tool assumes an incomplete measurement system is better than none and that the … where there might otherwise be no rational measurement of marketing effectiveness (in whole or in part) at all. Originality …

Both practitioners and research scientists have noted a number of problems regarding measurement activities during the … past decade. The problems reported suggest that measurement activities are fragmented both within and across organizations … degree of systems thinking, and problems showing fragmentation, are present. A performance model, which is used to reflect …

role of performance management and measurement is important in connecting the reflective practices with performance …. Performance management must be considered as a communication and social system that allows the employees to discuss the learning …

compensation and individual performance to business objectives. The core competencies deemed to be of value to the organization …

successful outcome. It also suggests useful performance indicators to measure the value contributed by the corporate real estate …

Purpose – Aims to present an alternative holistic measurement model, the general practitioner IS (GPIS) measurement … environment. Findings – Presents a classification of the current IS success measurement approaches. The existing approaches were …

purchasing function as well as new and upgraded indicators of purchasing performance and suppliers’ management. Research …