Purpose – This paper seeks to take up the challenges of examining the issues of knowledge transfer in an organization operating across Europe, the Middle East, Africa and Latin America. The purpose is directed to understanding whether knowledge management efforts can lead to the improvement of...

This article builds on data from case studies of two companies in two different industries to show how local and tacit notions of what is knowledge determine what types of intra‐organizational mechanisms for knowledge transfer are preferred in a given company setting. The article proposes that...

Purpose – The purpose of this paper is to present, analyze and discuss the case of AT&S, Europe's largest and most technologically advanced producer of printed circuit boards and one of the most successful Austrian‐based global players.. Design/methodology/approach – The paper focuses on...

Purpose – In offering a critical account of project‐based innovation projects, this paper aims to assess the creation and sharing of knowledge from a social constructionist perspective. Design/methodology/approach – Using findings from an in‐depth longitudinal study of a UK Government...

Purpose – The purpose of this paper is to propose that there is not one ideal network structure of knowledge flow, but many, and that the network structures of knowledge flows between employees in teams are task‐related. Design/methodology/approach – Ideal knowledge network structures in...

Purpose – The purpose of this paper is to examine the doing, using, and interacting (DUI) of Universities of Applied Sciences (UAS) while developing intra- and inter-collaboration with industry. It also reviews recent literature related to the roles of absorptive capacity (AC) and social...

Purpose – Technological entrepreneurship concerns the transformation of potentially viable technological opportunities into successful businesses. Absorptive capacity is argued to be essential for this transformation, since it can facilitate the prediction of new technology trends and the...

Describes the development and implementation of a new client/server‐based tooth planning system at Dentsply, a dental product manufacturer. Details the problems faced in implementing the system, and its benefits to the company.

Purpose – The purpose of this paper is to investigate the service delivery system of a dental clinic in Kazakhstan to maximize the clinic’s efficiency. Design/methodology/approach – The study uses process analysis to determine the capacity utilization and areas of bottlenecks in the dental...

Purpose – The purpose of the paper is to demonstrate the short comings in decision-making in a complex system. An approach to coping with a complex decision-making task is to identify generic structures known as systems archetypes in a given decision situation. In the “shifting the burden”...