Purpose – The main purpose of the paper is to present a framework for the development of performance‐based service strategies for the oil and gas industry in Norway. The framework considers various influencing factors and their attributes, as well as performance factors categorized as...

The authors note how the lack of proper support services impedes the adoption process for capital goods characterized as installations. Unstructured interviews were conducted with key managers, technical personnel, and boundary role individuals. In particular, service support factors between...

The invited tender‐bid procurement auction used by oil companies to procure intermediate inputs into oil gathering has to find solutions to several problems. Assesses the nature of these problems and the peculiarities of the operating rules designed to solve them. Develops an economic...

Purpose – The primary purpose of this paper is to merge two traditions in management accounting change – design theory and action research – to explain findings from a case study of introducing a cost leadership initiative. Design/methodology/approach – This paper is an example of action...

Over the past 15 years, firms have entered increasingly into international strategic alliances, often with a partner firm in the same business in order to accelerate market growth. However, limited empirical attention has been devoted to this alternative means of organizing international...

Purpose – The purpose of this paper is to present and implement an algorithm to prioritize welding quality deterioration factors for improving welding personnel performance. A case study is carried out in a piping components fabrication process which supplies these components to oil and gas...

Purpose – This paper aims to examine the place of the Shell Petroleum Development Company (SPDC) in the sustainable development of the Niger Delta. Design/methodology/approach – To achieve this objective, the paper takes an overview of the oil industry and the Niger Delta. The paper further...

Purpose – The purpose of this paper is to explore buyer‐supplier relationships in the Libyan oil industry during and following the sanction era. This paper, utilising four largely validated critical relationship parameters, seeks to flag important buyer‐supplier relationship insights....

Aims to determine why, in this “critical case”, a single‐union agreement was implemented in a top‐down manner, affected only contractors and was unique. Reports on in‐depth interviews of a representative sample of 20 managers, contractors, trade union officials and industry body...

How do organizations learn? By examining the literature in this area, several problems in the conventional wisdom about organizational learning are explored. The conditions that enable collective knowledge creation, including the role of expectations, and the effects of these conditions on the...