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Marques, Joan F. - In: Leadership & Organization Development Journal 31 (2010) 4, pp. 307-323

Purpose – This paper aims to review the leader of the twenty‐first century, the Awakened Leader. Based on information, collected from 11 leadership thinkers and practitioners, literature review, and the author's workplace observations, the article seeks to analyze some of the important...

Persistent link: https://www.econbiz.de/10014923234

Gatwick employees get passport to a slimmer and fitter life-style

In: Human Resource Management International Digest 23 (2015) 3, pp. 10-11

Purpose – Describes two health and well-being programs that are helping employees at London’s Gatwick airport to get fitter and enjoy a healthier lifestyle. Design/methodology/approach – Explores the reasons for the programs the form they take and the results they have achieved. Findings...

Persistent link: https://www.econbiz.de/10014753704

Stoke achieves transformation through coaching

In: Human Resource Management International Digest 23 (2015) 4, pp. 14-15

Purpose – Shows how Stoke City Council has transformed its working culture by training employees to give coaching and therapy sessions to colleagues. Design/methodology/approach – Examines the reasons for the program, the form it takes and the results it is achieving. Findings – Explains...

Persistent link: https://www.econbiz.de/10014753962

Organizations workforce demographic age preferences: multiple case-studies from Brazil

Vasconcelos, Anselmo Ferreira - In: Journal of Management Development 35 (2016) 3, pp. 406-427

, the companies had not offered compelling evidence that they were implementing robust diversity and inclusion polices …

Persistent link: https://www.econbiz.de/10014884172

Diversity is an everyday reality at NOCN

In: Human Resource Management International Digest 21 (2013) 5, pp. 30-33

Purpose – This paper aims to chart the course of NOCN, one of Britain's largest qualification organizations, to the achievement of an Investor in Diversity award from the National Center for Diversity. Design/methodology/approach – It explains the organization's policies in areas including...

Persistent link: https://www.econbiz.de/10014753925

Returning Talent at Bank of America Merrill Lynch

Fullerton, Michelle - In: Strategic HR Review 12 (2013) 4, pp. 185-189

Purpose – The purpose of this paper is to examine how Bank of America Merrill Lynch is achieving gender diversity through an initiative aimed at women returning to the workforce after having a family and a break from their career. Design/methodology/approach – It is a case study that...

Persistent link: https://www.econbiz.de/10015015801

Kinks in the hosepipe: a case study of managing gender equality in an SME

Saieva, Gillian; Smith, Simon M.; Butler, Steve - In: Strategic HR Review 21 (2022) 4, pp. 107-112

Purpose This paper aims to explore the real-life examples made by a single small and medium-sized enterprise to address organisational inequalities and develop a more inclusive culture. Design/methodology/approach This paper considers the approach taken by Punter Southall Aspire to manage their...

Persistent link: https://www.econbiz.de/10015015845

Diversity and inclusion – LGBT inclusion means business

Fullerton, Michelle - In: Strategic HR Review 12 (2013) 3, pp. 121-125

diversity and inclusion are good for business and make the company stronger. Diversity means business. The purpose of this paper … one part of the diversity and inclusion strategy. Bank of America Merrill Lynch illustrates its commitment to making its …/value – Bank of America Merrill Lynch's business principles are founded on a culture of respect, equality and inclusion. By …

Persistent link: https://www.econbiz.de/10015015217

Multi‐factor productivity measurement model for service organisation

Sahay, B.S. - In: International Journal of Productivity and Performance … 54 (2005) 1, pp. 7-22

Purpose – To discuss the concept of productivity in the service sector and to present a multifactor productivity measurement model for a service organisation. Design/methodology/approach – Employs a case study approach, featuring a service organisation which provides a range of engineering...

Persistent link: https://www.econbiz.de/10014796457

Reducing employees' turnover in transactional services: a Lean Six Sigma case study

Laureani, Alessandro; Antony, Jiju - In: International Journal of Productivity and Performance … 59 (2010) 7, pp. 688-700

Purpose – The case study aims to illustrate the application of Lean Six Sigma into the human resource (HR) function of a service industry corporation. Design/methodology/approach – The study draws on process information and primary data from a real project. Findings – The study describes...

Persistent link: https://www.econbiz.de/10014796687

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