tertiary hospitals. Reflexive practice buttresses safety because it is the precondition for flexible systematization – that is …

Purpose – The purpose of this paper is to explore an organization‐wide philosophy of hospitality in a hospital setting … as a method for enhancing service excellence was in place and supported by top management. The hospital aimed to offer … hospitality to patients on par with the hospitality experience offered to hotel guests. A department of hospitality services, a …

was used to capture the A&E process at a UK hospital and record the LoS for each patient. Input data on 4,150 arrivals … over three one‐week periods and staffing levels was obtained from hospital records, while output data were compared with …. Findings – The authors were able to replicate accurately the LoS distribution for the hospital. The model was then applied to a …

– Results support the dynamic hypothesis that an aging population and shortages of resources to treat chronically ill patients … (among other dynamics) were causing longer average LOS. Older and sicker patients were consuming more ED resources and … causing less acute patients to leave without being seen or to avoid visiting the ED in the first place. In essence, the ED was …

patients and their visitors between homes and hospitals is a large component of the total health carehealth care related costs … system dynamics simulation model was developed to examine different scenarios for patients and their visitor transportation … to hospitals until the year 2040. Model is driven by age distribution of the region and likely by development of the …

’s approval is still pending. More than 850 patients in six hospitals worldwide have received surgical procedures performed by … surgeons to examine a patient’s bone more accurately and perform a pre‐operative plan prior to total hip replacement (THR …

to accomplish low‐technical tasks. The main objective was to increase bed availability in hospitals for new patients …Purpose – Hospital at Home (HAH) is a concept slowly expanding over time. At first this type of organization was used … traditional hospital and home care structures from an economic standpoint, showing that results are highly dependent on initial …

information systems at a large regional hospital, Health Waikato (HW), in the centre of the North Island of New Zealand. The …. This paper provides a detailed description of events at the research site, a large regional hospital (HW). The paper …

extensive organizational rearrangements and the creation of profit‐driven businesses in place of public hospitals. These … Bill, which requires hospitals in New Zealand to act as competitive profit motivated commercial enterprises while at the …

logistics solutions for hospitals and other health‐care organizations, has taught its sales force to talk about the operational … benefits of its systems to individual hospitals or pharmacies rather than simply the technical features of a particular product …