Purpose The purpose of this paper is to get more insight about the importance of globalisation and regional integration for global value chains (GVCs) upgrade and economic growth. Design/methodology/approach It uses South Korea as an illustrative example of pursuing sustained economic growth via...

Purpose – The applicability of the customer life time value (CLV) concept goes beyond consumer markets. Specifically, the purpose of this paper is to show how a make‐to‐order manufacturing company in a supply chain can set customer‐focus manufacturing strategies using CLV....

Purpose – The purpose of this paper is to examine whether Korean multinational corporations (MNCs) in the electronics and steel industries do shift their production across their foreign subsidiaries, located in different countries, as exchange rates fluctuate in foreign countries....

Purpose – The purpose of this paper is to analyze the case of a manufacturing firm situated in an industrial city of India, focusing on supply chain management issues of the concerned organization from two operational perspectives: supply side (or the procurement side) and the distribution...

Purpose – The purpose of this paper is to propose a product-service systems (PSS) risk management decision-making framework for PSS operation, which can enable global manufacturing companies to offer PSS successfully. Thus, the authors aim to contribute primarily to developing the PSS...

Purpose – To describe the conduct and outcomes of a field experiment in a US manufacturing facility using goal setting and feedback as productivity improvement tools. Design/methodology/approach – Initial studies were conducted to determine a baseline of performance. A two‐month field...

Purpose – The purpose of this paper is to analyze how performance measurement systems (PMSs) can be used to support the key elements of the logistics change process. Design/methodology/approach – The research analytical framework is based upon the review of the mainstream literature on PMS...

Purpose – The purpose of this paper is to understand how the full potential of the global phenomenon “Six Sigma” can be realised in low volume, high complex manufacturing. Design/methodology/approach – The research reported on in this paper is based on a case study company – ComplexCo...

Purpose – Many of the benefits of Six Sigma (SS) programs stem from the proper use of tools within team‐based improvement projects. However, teams often struggle with selecting and integrating the best tools to use in their projects, compromising not only the project completion but also the...