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Several human factors in the present and prospective situation of an automotive assembly shop were examined with respect to the concepts of lean production (LP) and sociotechnical systems. The work organization was evaluated by means of four principles: of “minimal critical specification”...
Persistent link: https://www.econbiz.de/10014790635
‐organizational social media platform and to answer the following research questions: “What motivates employees to share their knowledge … a survey in two companies. Findings – The results reveal that the motivation to share knowledge through an intra … reveals what motivates and impedes the employees of the companies to share knowledge via an intra‐organizational social media …
Persistent link: https://www.econbiz.de/10014880137
The aim of this article is threefold: (1) to give a summary of empirical results reported earlier on relations between students‘ problem stages in the course of writing their research proposals for a master’s thesis and the information sought, choice of search terms and tactics and relevance...
Persistent link: https://www.econbiz.de/10014854509
Purpose – This paper aims to set up a natural experiment as action research and to develop a framework of cognitive distance of informants to improve the initiation of service encounter-based innovation. Design/methodology/approach – Natural experiment as action research in one Scandinavian...
Persistent link: https://www.econbiz.de/10014843997
This study empirically examines the impact of quality effort orientation on the financial performance of certified Portuguese firms. The results of factor analysis revealed four quality efforts orientation factors. The results of cluster analysis revealed the existence of three distinct groups...
Persistent link: https://www.econbiz.de/10014692482
Purpose – The purpose of this paper is to advise employers on how to recognize and reward their best employees in order …, contacts and relationships. Practical implications – By rewarding employees as businesses would consumers, marketers can … enhance their employees' work experience and thus expand their bottom line. Originality/value – The paper has exclusive …
Persistent link: https://www.econbiz.de/10014848747
found the structural changes led to improved information flow and face‐to‐face communication. Employees made better use of … organisational media and relied less on the grapevine. Although the process made employees less fearful to speak truthfully and …
Persistent link: https://www.econbiz.de/10014850706
This paper seeks to problematize the role(s) that lay‐workers can play and the nature of their relationship with other, well‐established professional groups. Views are extracted from the literature on how best to manage the introduction of lay‐workers into professional settings and the...
Persistent link: https://www.econbiz.de/10014798798
, and the likely effects for employees. Argues that enhanced demands which have accompanied these changes create a …
Persistent link: https://www.econbiz.de/10014799276
Over the past few years, considerable attention has been focused on the implementation and usage of quality improvement and related techniques to the service industry. Reports on an ongoing project to implement a quality maintenance system (QMS) in a military maintenance organization. Total...
Persistent link: https://www.econbiz.de/10014800992