Purpose – This paper aims to demonstrate how close analysis of cultural narratives can be employed as effective pedagogical tools in the explication and critique of specific workplace issues relevant to health management education. Design/methodology/approach – Two narratives have been...

Purpose – The purpose of this paper is to examine the legislative process, in order to determine the likely effectiveness of financial reform efforts in the USA. Design/methodology/approach – Case study of the legislative process, particularly the less visible parts such as rule making, that...

Purpose – Futurice is an international software design and development house that has grown from three to 150 people in 12 years. In the middle of the growth, people who earlier made perfectly rational and clever decisions independently started suddenly to make bad and unjustifiable decisions....

The development of the ResIDe Electronic Library at the University of the West of England, Bristol, is traced from its origins as an eLib funded research project. Different aspects of the system are analysed through their potential to increase economy, efficiency and effectiveness in library...

Purpose – Overall, the UK’s representation in the top 100 in the Times Higher Education World University Rankings has declined since 2011. The basic rationale of the project is to improve performance of universities generally and their standings in rankings particularly. The paper aims to...

Purpose The purpose of this paper is to propose the development and adoption of a Lean Six Sigma Framework (LSSF) that attempts to create a more balanced and integrated approach between Lean and Six Sigma and one that is capable of achieving improved efficacy of curriculum and programme...

Debate over the extent to which commercially derived concept and practices of quality can be applied to English higher education has continued unresolved for more than a decade. An obstacle to progress is the lack of consensus on the purpose of the higher education system – with views ranging...