Alshawi, Sarmad; Themistocleous, Marinos; Almadani, Rashid - In: Journal of Enterprise Information Management 17 (2004) 6, pp. 454-462
Enterprise resource planning (ERP) went through many development cycles since its beginning in the 1970s until it established itself as a backbone of most major enterprises in the world. In spite of its countless advantages, most ERP implementations require heavy customisation to achieve their...