to develop an efficient distribution system. However, in 1989 the Polish government introduced a free market economy …

Spotlights important developments in the Japanese food distribution system over the past two to three years. States …

Purpose – Details the key role of employees in improving customer loyalty at Discount Bank, Israel. Design …

50 employers for women. Design/methodology/approach – It provides two detailed case studies of women who have climbed the …

Spanish banks entering the Latin American markets at two different stages – before and after the 1990s – to see how …

through an initiative aimed at women returning to the workforce after having a family and a break from their career. Design …

Buildings are a substantial contributor towards CO2 levels, and design methods to make buildings much more energy … marketplace. This paper uses an in‐depth case study to examine the role of BREEAM in the design and marketing of a city centre … office development. The influence of BREEAM in the design process and among the designers is seen as significant, but its …

business strategy. Design/methodology/approach – The paper explores eight different engineering projects that are regarded as …

value care. This ‐paper aims to describe a program for translating those needs into health services innovations. Design …‐house design program, the SPARC Innovation Program, to bring design thinking and business analysis together to develop innovations … organizations need to pay more attention to the patient experience if they are to meet patient needs. The design program described …