Purpose – This paper aims to understand how organizational and interpersonal relationships influence selling centers, and how to form an effective selling center to establish cooperation among the functional departments to satisfy customer needs. Design/methodology/approach – The selling...

Purpose – To explore how an increasing attention which is being paid to language and culture in organisations can help people to understand the impact of particular management concepts in business practices. Design/methodology/approach – A range of publications has been selected to indicate...

Purpose – Adjustment to the new locale is one of the primary factors that influence performance on an international assignment. The purpose of this paper is to propose a model that depicts how online social networks may contribute to international assignees’ adjustment via their influence on...

Purpose – This paper aims to hypothesize that modern health systems are transforming towards what has been called a health ecosystem in complexity‐based health care literature. It has been argued that complexity arises from the interconnectedness, which in this paper is equated with...

Purpose This paper aims to answer the question: how do knowledge workers’ improvisation processes promote both knowledge transfer and protection in knowledge-intensive organizations (KIOs)? A model is proposed identifying how effective improvisation can strengthen the effect of four specific...

Purpose – The purpose of this paper is to identify those organizational and personal elements that enable not-for-profit organizations (NPOs) to generate and transfer knowledge. NPOs are under pressure to use their financial and human resources efficiently, and to improve their activities and...

Purpose The extant literature provides evidence that control measures employed in communities of practice (CoPs) have undergone significant changes with the evolution of the concept. When it started as a self-organized group, its members had the freedom to pursue their own interests. Now, CoPs...

Purpose – The purpose of this paper is to analyse the growing importance of knowledge transfer in the globalising economy, especially in relation to the policy driver in a number of countries to transform their current economies into knowledge economies. It discusses the various implications...

Purpose – To provide a typology of governance mechanisms for the analysis of knowledge exchange. Design/methodology/approach – The methodology is to integrate various research in the social sciences and knowledge management and to provide a coherent and generic framework for the better...

Purpose – The purpose of this research is to explore the theoretical underpinnings of knowledge transfer within Japanese multinationals. To that end, a conceptual model of knowledge transfer within Japanese multinational companies and their overseas affiliates is proposed....