Purpose – The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM) performance. Design/methodology/approach – This is a conceptual study. State of performance measurement has been analyzed on the basis of a comprehensive review of literature...

Documents as we encounter them in everyday life are complex and diverse things, whether on paper, computer disk or on the World Wide Web. They play many roles vis‐à‐vis human beings, and the humans engaged with them have diverse responsibilities that are not always easy to fulfil. Added to...

Purpose – Classification is an important process in making sense of the world, and has a pronounced social dimension. This paper aims to compare folksonomy, a new social classification system currently being developed on the web, with conventional taxonomy in the light of theoretical...

Purpose – The purpose of this paper is to explore the basics of semiotic analysis and concept theory that represent two dominant approaches to knowledge representation, and explore how these approaches are fruitful for knowledge organization. Design/methodology/approach – In particular the...

Purpose – This paper aims to introduce a general framework for the analysis of knowledge integration and diffusion using bibliometric data. Design/methodology/approach – The authors propose that in order to characterise knowledge integration and diffusion of a given issue (the source, for...

Purpose This article introduces a model of knowledge creation in consciousness, the creation of explicit knowledge in six forms and its register and organisation in documents. Design/methodology/approach Assuming the premise of three realms of reference to knowledge and two forms of reference to...

Purpose – This paper aims to explore how the service‐dominant (S‐D) logic of marketing proposed by Vargo and Lusch impacts on business‐to‐business branding concepts and practice. Design/methodology/approach – Vargo and Lusch argue that service interaction comes from goods‐in‐use...

Purpose – Knowledge‐intensive firms are growing in importance yet there are few tools to help managers to analyze and improve their performance, which this paper aims to describe. Design/methodology/approach – This paper builds on Michael Porter's strategic frameworks for industrial firms....

Purpose – Firms are increasingly confronted with a complex and dynamic competitive environment. The purpose of this paper is to shed some light on the way firms can cope with – and succeed in – such an environment. Design/methodology/approach – The article examines major factors that are...

Purpose – To entertain and console those who have been wise, yet who turn around and see that fools have prospered (or been bailed out). Design/methodology/approach – Opinion column. Findings – Vanity of vanities, all is vanity. Originality/value – Humorous illustration of the travails...