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A better understanding of relational interdependency can help a buyer manage an effective level of commitment with a … supplier and, consequently, increase successful exchange outcomes. The buyer which successfully manages relational commitment … which perceives a decline in buyer commitment will likely act to decrease this dependency on the buyer.  …
Persistent link: https://www.econbiz.de/10014843345
In the previous decade several studies have appeared that touch upon the subject of inter‐organisational strategic alliances (SA). Our knowledge on international SAs and the factors that govern these alliances is still limited. This paper will develop a model for the governance structure in...
Persistent link: https://www.econbiz.de/10014843358
organisation. Similarly, the model positions job satisfaction and commitment as psychological safety that predicts the likelihood …
Persistent link: https://www.econbiz.de/10014787856
credits were conducted by considering the laws and regulations of commitment clearance. Findings – By considering laws and … regulations of commitment clearance and introducing theory of serial chain of debits and credits, this system proposes an …
Persistent link: https://www.econbiz.de/10014781786
loyalty circle components. Reward programs still depend largely on financial benefits but have added greater flexibility and …
Persistent link: https://www.econbiz.de/10014764262
The analysis of polychronicity at the cultural level is compared with the analysis of polychronicity at the level of the individual member of the culture. We suggest that a more detailed analysis of an individual’s polychronicity is appropriate, including the individual’s beliefs, attitudes,...
Persistent link: https://www.econbiz.de/10014888538
of customer relationship efforts to various forms of CL, including the satisfaction, trust and commitment as mediators in …
Persistent link: https://www.econbiz.de/10014881800
Purpose – This paper aims to examine the relationship among trust, commitment and ego involvement and their impacts on … conceptual model and the hypotheses are formulated based on trust and commitment theory, organizational commitment theory, social … affective commitment has a positive and significant impact on WOM, while normative commitment and calculative commitment have no …
Persistent link: https://www.econbiz.de/10014878718
be shaped by their level of organizational commitment. Guest and Conway’s model of the psychological contract is modified … to link commitment with knowledge‐sharing attitudes and behaviours. Finally, it is suggested that, if commitment is … linked to knowledge‐sharing attitudes, then the apparently low commitment levels reported by a number of surveys may mean …
Persistent link: https://www.econbiz.de/10014730982
framework based on service quality and the trust‐commitment theory of relationship marketing. With support from a literature … review on exchange theory, equity theory, role theory and the trust‐commitment theory of relationship marketing, 18 … factors including trust, commitment and co‐operation.  …
Persistent link: https://www.econbiz.de/10014721917