Purpose – The purpose of this paper is to propose a research framework that identifies crucial leadership capabilities pertaining to the different lifecycle stages of a virtual team (VT). More specifically, the framework seeks to identify and explain the role of social, cognitive, and...

Purpose – The purpose of this paper is to develop an outsourcing matrix and explains how outsourcing can be used to facilitate strategic innovation. Design/methodology/approach – The methodology used in this study is of an explanatory case study. This paper uses secondary data as well as...