The complexity of today’s business environment has made it ecessary to evaluate all the alternatives before committing resources to an improvement process. Combines total business management, total cost management, total productivity management, total quality management, and total technology...

Purpose – The paper aims to explain why the customer value construct is important to resource‐based view (RBV) scholars and how one might define it to study it. Design/methodology/approach – By a summary of the ideas behind the RBV and previously applied definitions of customer value, the...

The increasingly important role played by sponsorship in the marketing mix has given rise to the view that it should be considered a strategic activity with the potential to generate a sustainable competitive advantage in the marketplace. This paper extends that line of argument through the...

Purpose – The purpose of this paper is to construct an integrative service model from customer and provider perspectives so that it can be utilized to formulate service business strategies. Design/methodology/approach – The concepts of the resource‐based view (RBV), customer co‐creation...

The majority stockholders are not the same as parent company stockholders in a consolidated entity when one or more subsidiaries own parent company’s shares. In this milieu, the allocation of income could be performed: a) among majority and minority stockholders; b) among parent company...

Uses theory and empirical data to develop further the understanding of the strategic regeneration of manufacturing companies. Reviews literature relevant to the areas of management and manufacturing strategy and organisational learning, identifying the importance of taking “resource based”...

This paper takes into consideration the main views underlying the theory of the resource based firm within strategy studies, underscoring their fundamental monotemporal nature and proposing a way to elaborate a multi‐temporal view of the firm. By analyzing the link between the time concepts...

Purpose – The purpose of this paper is to discuss a resource‐based approach for exploring micro‐firm management practice, as informed by the relevant literature. Specifically, the paper analyses available literature and catalogues micro‐firm and managerial competence criteria in pursuit...

Purpose – Competitive advantage is an important construct in the strategy discipline. The purpose of this paper is to explore an appropriate definition of competitive advantage, seek to identify sources of competitive advantage for firms and improve understanding of why in many industries for...

Purpose – This paper aims to address the limited development of techniques to analyze firms' internal sources of competitive performance. It seeks to enhance the contribution of the widely diffused value‐rarity‐imitability‐organisation (VRIO) model to practical strategy making....