Purpose – The purpose of this paper is to develop a generic framework for hybrid (integrated deployment of system dynamics and discrete event simulation) simulation which can be applied in the healthcare domain. Design/methodology/approach – As hybrid simulation in an organisational context...

Purpose – The new extremely demanding environment forces the enterprises to use more sophisticated tools/methodologies. Strategy alignment and modelling and simulation are some of those tools/methodologies that are growing in their complexity in order to respond to the new challenges. Applying...

Purpose In recent years, the balanced scorecard (BSC) has received considerable interest among practitioners for managing their organization’s performance. Unfortunately existing BSC frameworks, particularly for humanitarian supply chains, lack causal relationships among performance...

Purpose – The purpose of this study is to provide researchers with a better understanding of the cultural impact on information processing in virtual learning environment. Design/methodology/approach – This study uses a causal loop diagram to depict the cultural impact on information...

Purpose – The purpose of this paper is to explore the rationale for the lack of growth in the two‐wheeler service sector despite an exponential growth in the number of two‐wheelers on Indian roads. Design/methodology/approach – The data of a premier manufacturer were gathered to develop...