to follow up on the original paper “Bureaucracy meet catastrophe: analysis of the Tsunami disaster relief efforts and …

, Street‐Level Bureaucracy , that street‐level bureaucrats devise their own rules and procedures to deal with the dilemmas of … dilemmas of street‐level bureaucracy. Research limitations/implications – The work has focussed on the UK and in particular on …‐making” to cope with dilemmas have been outweighed by increased levels of bureaucracy and the “de‐skilling” of professionals …

claim that bureaucracy has been replaced by post‐bureaucracy as a result of these changes. Design/methodology/approach – The … existence of post‐bureaucracy, per se , the paper argues that there has been a process of extending bureaucracy that cuts across … public and non‐public boundaries rather than the development of post‐bureaucracy per se . Findings – In examining the claims …

, delay achievement of more culturally accommodating reform of the bureaucracy acceptable to all the country's principal …

two dominant discourses on post‐bureaucracy – the managerial discourse and the critical management discourse. Whereas the … one pictures post‐bureaucracy as an emancipating regime based on the personalities and social networks of individuals, the … instrumental schemes. Both discourses are criticized for being grounded in a view of post‐bureaucracy as a “total” organization. An …