Human drives are well and truly present in organizations and undergo different vicissitudes. In the management of human …. Information, decision, arbitration and implementation can be seen here to define the fourfold process of inversion by which drives …

This research challenges the idea of an unconditional and positive influence of knowledge on performance without regard …

embedded in organizational context. Develops the four primary forms of ignorance based on the research from social psychology … management is not aware of the various latent forms of organizational ignorance, it is difficult to develop meaningful innovation …

Among the tools that knowledge management (KM) now deploys to assess its state of development are those surveys which …”. The premise of this paper is that a competent analysis of survey research in any domain opens a window on the thinking … that the field has on itself. Reports a research program which identified surveys that have been conducted in KM between …

Many writers on management during the 1990s have stated that we have neither a good understanding of the process of … organizational learning nor a good grasp of the concept of knowledge management. In his 1990 book The Fifth Discipline , Peter Senge … argued that the discipline of knowledge management at a corporate level and the phenomenon of the learning organization are …

Age gave way to the Information Age, so now the Information Age has given way to the Relationship Age. Relationship Age … economies, rather than based on raw materials or information, are based on the “hidden” assets of the firm, otherwise known as … setting, quality programs and management techniques to grow and maximize their most important capital store, relationship …

successful. Points out that this demands effective information management at a number of distinct levels, and the ability of the … need to be changed simultaneously. Concludes that the process of competence management must be underpinned by robust …

Outlines the broad area of research into and, theory development of, public services management (PSM). Deals with …

This paper examines research that has been undertaken to investigate management in health care and argues that there is … prevalent “ideal type” of rational management is inaccurate. One of the avowed strengths of qualitative research is that it … define health care management, forms the rationale for the studies reviewed and has influenced the research agenda in this …

Yield management is a process based on forecasting, strategy and people. Most research has converged on the forecasting … and strategy elements, neglecting the people element of yield management. Argues that the people element is the … cornerstone of successful yield management practices and suggests a matrix framework for an organizational, team and individual …