Zusammenfassung Der Wettkampf auf dem touristischen Markt wird immer härter, sodass Mitarbeiter und besonders deren soft skills zum entscheidenden Faktor für die Gästezufriedenheit werden. Was verlangt dieser Anspruch von den Mitarbeitern, wie gehen diese mit den Anforderungen um und was...

Zusammenfassung Der Beitrag untersucht das Bild der Deutschen vom Gardasee in der Phase der Durchsetzung des Massentourismus in der zweiten Hälfte des 20. Jahrhunderts. Der Gardasee war eine der ersten Auslandsdestinationen und ein wichtiges Scharnier zwischen Bildungs- und Badeurlaub, Alpen-...

Purpose – The purpose of this paper is to show how research that is approached from multiple perspectives, using multiple methods, can help to illuminate the complex and contested nature of the purpose and practice of apprenticeship schemes in England. The author contends that understanding...

Purpose – This paper aims to explore how particular organisational spaces and practices are constructed as mechanisms to encourage desired behaviours. Through the example of learning/working spaces within Further Education Colleges, the paper aims to examine how vocational courses, such as the...

Purpose – The purpose of this paper is to analyse the relationship between trade unions and young workers in the UK using the Young Members’ Network of the Public and Commercial Services (PCS) union as a case study. Design/methodology/approach – Findings are based on semi-structured...

Purpose – The purpose of this paper is to examine the relationship between an employer’s brand image (i.e. symbolic and functional attributes) and job seekers’ attraction to the firm among a sample of young workers. Design/methodology/approach – Job seekers completed a questionnaire...

Abstract The world is no stranger to crises, and social enterprises struggle to both survive and deliver on mission. This study explores how public interventions can facilitate economic recovery through targeted assistance to social enterprises, specifically the Italian social cooperative....