Purpose – The purpose of this paper is to explore the conservation and contemporary management of three nineteenth‐century shopping passages: the Galleries Saint‐Hubert in Brussels, the Galleria Vittorio Emanuele II in Milan and the Passage in The Hague. The submission of the Galleries...

Purpose – This study aims to assesses the relative importance that Belgian consumers attach to different characteristics and marketing practices of ethically labelled coffee, i.e. type of ethical issue, label issuer, amount of information provided, distribution and promotion strategy and...

Purpose – Many thought leaders are promoting information technology (IT) governance and its supporting practices as an approach to improve business/IT alignment. This paper aims to further explore this assumed positive relationship between IT governance practices and business/IT alignment....

Purpose – The purpose of this paper is to examine the critical success factors of ERP implementations in Belgian SMEs and to identify those success factors that are specific to a SME environment. Design/methodology/approach – The authors survey the literature to discover and classify...

Purpose – The purpose of this paper is to describe and illustrate an application of a tool for assessing the maturity and effectiveness of enterprise performance measurement systems. Design/methodology/approach – Assessment elements were defined based on the literature, and the scoring...

The paper describes the results of an exploratory study of the application of programme management in six companies. A classification of programmes developed may help in understanding the differences between programmes and the managerial impact of these differences. The research shows that the...

This paper describes the major barriers across the design‐manufacturing interface and examines ways to overcome them to achieve a smooth production start‐up. An integration model reveals that formalization facilitates a smooth production start‐up. Independent of the degree of formalization...

Admission scheduling is identified as an important strategy to match supply and demand in acute care hospitals. During the last decades, many different theoretical models of admission scheduling have been developed, but only a few of them have reached the stage of implementation. Several authors...

Addresses the question of whether a high turnover of staff is accompanied by lower investment in company‐training. By means of a written questionnaire, data were collected from 223 companies in four different sectors: the food sector, the wholesale trade, the printing industry and the software...

This paper examines the role of the bargaining regime in bringing about inter‐industry wage differentials in the Belgian private sector. Empirical findings, based on the 1995 Structure of Earnings Survey, emphasise that sectors offering high/low wages are similar for workers covered by...