Purpose – This paper examines how perceptions about salesforce automation (SFA) systems are influenced by the perceived accuracy of the information the system provides. Design/methodology/approach – Three hypotheses are tested. They are as follows. Sales people who perceive that the...

Purpose – The purpose of this paper is to examine the correlation between the degree of economic freedom in state institutions and industry employment and then determine how these correlations relate to economic growth. Design/methodology/approach – The authors find the correlation between...

Purpose – The purpose of this paper is to review issues pertaining to estimating market potential for consumer services which may cause underestimates of market potential and result in inappropriate marketing strategies. Particular attention is paid to the issue of double counting disqualified...

Purpose – The purpose of this paper is to discuss the appropriate level of data to use for the analysis of public policies. Design/methodology/approach – The paper discusses national, regional and local levels of analysis and the benefits of using local data when available. Findings – A...

Purpose – The purpose of this paper is to focus on the impact of economic freedom on entrepreneurial activity in the service sector. Specifically, the paper examines how economic freedom at the state level affects employment among North American Industry Classification System (NAICS) six-digit...