Zusammenfassung Gütesiegel sind ein Versuch, angebotene Wellnessleistungen transparenter und vergleichbarer zu machen und dem Kunden die Kaufentscheidung zu erleichtern. Der vorliegende Artikel stellt dar, welchen Nutzen Gütesiegel für touristische Anbieter von Wellnessleistungen haben....

Purpose – The objective of this paper is to characterize the changes in the rankings of the top ten results of major search engines over time and to compare the rankings between these engines. Design/methodology/approach – The papers compare rankings of the top‐ten results of the search...

Purpose – Previous research has demonstrated that task is the driving force for information retrieval (IR). However, few studies investigate how people engaged in work and search tasks define their decisions and behaviors in the IR process. The purpose of this paper is to investigate how...

The paper aims to provide a non‐technical introduction to the new procedures being used to extract knowledge from databases. The reasons for developing knowledge discovery methods are discussed ± primarily, the current production of very large databases that may include many data relations...

Purpose – A key issue in the literature about research libraries concerns their potential role in managing research data. The aim of this paper is to study the arguments for and against associating this task with libraries and the impact such an association would have on information...

Purpose How to obtain a list of the 100 largest scientific publishers sorted by journal count? Existing databases are unhelpful as each of them inhere biased omissions and data quality flaws. This paper tries to fill this gap with an alternative approach. Design/methodology/approach The content...

Consumers are becoming increasingly concerned about the privacy of their personal information and information about their purchase behaviors. The current study examines the extent to which consumers are concerned with how their personal information is collected and used, their awareness and...

While many firms have developed programs to handle individual complaints, few have implemented programs to analyze aggregate complaints over time. Attempts to fill that void and outlines a method to analyze and manage aggregate complaints. This is a critical part of a complete complaint...

Purpose – The paper's aim is to theorize and assess a structural model that incorporates radio frequency identification (RFID) technology utilization and supply chain information sharing as antecedents to supply chain performance. Design/methodology/approach – Data from a sample of 155...

Purpose – The purpose of this paper is to investigate whether the Australian equity market is informationally efficient in the semi‐strong form with regard to interest rates and the exchange rate shocks during the period 1994‐2006. Design/methodology/approach – There is evidence that the...