Purpose This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. Design/methodology/approach An interview study spanning 222 informants in 38 countries was launched to...

Purpose – The purpose of this paper is to look at how knowledge management (KM) has entered into a new phase where consolidation and harmonisation of concepts is required. Some first standards have been published in Europe and Australia in order to foster a common understanding of terms and...

Purpose – This study aims to identify and compare the knowledge and information retrieval needs from past projects and for future work among Italian and Japanese engineers. Engineering work, which is knowledge-intensive, is all the more critical as it both uses and generates knowledge for...

Purpose Knowledge management (KM) and organization strategy are both important to the success of an organization. This study aims to assess the research needs of their interrelationship. Design/methodology/approach The research is based on a collection of over 200 interviews of KM worldwide...