into account its process-driven nature. It is suggested that improvisation by frontline employees during the service …

improvisation to generate social interaction within a community of practice. Design/methodology/approach A novel approach is … of improvisation by situating it within the creative practice of devising. This enables performance to be critically …

improvisation, and the mediating role of the psychological empowerment and improvisation-related self-efficacy in that relationship … the relationship between supervisor support and individual improvisation. Findings – The findings of the study show … psychological empowerment and improvisation-related self-efficacy as mechanisms through which supervisor support affects individual …

improvisation behavior. A high degree of “fit” among HR practices and between such practices and organizational strategy, is said to … improvisation behavior. Situation strength is captured by the concepts of climate strength, and culture strength. Design … effect on improvisation behavior. Furthermore, culture is a mediator between HRS and climate. There was also a strong …

Purpose This study aims to present improvisation training and experimentation as an alternative method to deal with … sensemaking and improvisation, the study designs a framework and process model of experimental learning supported by a case study … that require improvisation. Findings This study supports the proposition that improvisation capability can be improved …