Purpose – The purpose of this paper is to present the results of an original satisfaction survey in the context of a new public private partnership (PPP) in the Lebanese postal sector, highlighting traditionally overlooked linkages between PPPs, quality management and customer satisfaction....

Purpose – This purpose of the paper to examine the interplay of constraints and opportunities affecting female entrepreneurship in developing countries. The paper integrates salient micro‐ and macro‐level perspectives and provides a rounded account of opportunities and constraints as part...

Purpose – This paper aims to propose a multi-level integrative research framework anchored in an institutional theory that can successfully capture the multitude of factors affecting the expression of female entrepreneurship in context. Although female entrepreneurship is known to contribute...

Purpose – The purpose of this paper is to examine the relationship between intellectual capital (IC) and corporate governance (CG) in a university setting. In particular, the aim is to argue that the lack of good CG can lead to an inability to attract and retain IC. Design/methodology/approach...

Purpose – Sound corporate governance is now a mainstream issue of concern in the business world. However, there has been no systematic investigation of corporate governance practices in the healthcare sector. Allowing for a distinction between two types of healthcare organizations (profit and...

Purpose – The purpose of this paper is to examine the understanding and practice of diversity management in a Middle Eastern context, based on interviews with two sets of stakeholders (Lebanese women managers and HR managers) directly concerned and involved with diversity management efforts in...

Purpose – The purpose of this paper is to assess the performance of a sample of Lebanese organizations vis‐à‐vis some of the core learning organization dimensions identified in the literature, focusing specifically on those dimensions that are considered most salient and relevant in the...

Purpose – The purpose of this paper is to explain the emergence of CSR in Afghanistan as a novel context in the South-Asian CSR debate. Design/methodology/approach – The findings of the paper are based on case studies of four corporations in the Afghan mobile telecommunications industry....

Purpose – This paper aims to analyze the potential and limitations of donor-financed management tools that seek to promote corporate social responsibility (CSR) in small and medium-sized enterprises (SMEs) in developing countries. Drawing on key insights from three streams of literature...

Purpose – The purpose of this paper is to survey the various measurement instruments of the learning organization on offer, leading to the adoption of a tool that was considered most suitable for gauging progress towards the learning organization in two sectors of the Lebanese economy, namely...