. Modularity in design means that service categories are often backward compatible, meaning that PCBs supplying output …

design of the third‐party logistics (3PL) provider. Findings – The results show that QFD and modularity used simultaneously …

Purpose Modularity promises to relieve problems of complexity in service systems. However, limited evidence exists of …. The study complements literature on service modularity with reference to specialized hospital services.  …

organizational modularity. Design/methodology/approach – The research is based on a single case study of a large European bank …, ensuring design coherence through a mirror effect of service modularity and organizational modularity. Originality/value – It … modularity. The paper reinterprets the archetypes of full and partial MC in service terms, and proposes a contingent approach to …

purpose of this paper is to elaborate on the roots of the emerging research stream on service modularity, provide a concise … overview of existing work on the subject, and outline an agenda for future research on service modularity and architecture. The … articles in the special issue offer four diverse sets of research on service modularity and architecture. Design …

methods in developing all its new service models, and has applied modularity principles in service innovation to achieve … use of modularity principles makes it easier to offer mass-customized services and to develop efficient processes …

contextual dimensions of product modularity, product innovativeness, and internal coordination on such involvement in an …

Purpose – The purpose of this paper is to increase understanding of the use of standards and modularity for improving … each other, and that the focus on modularity is increasing due to a growing need for responsiveness. Main challenges are … and modularity for improving responsiveness. Practitioners can use the framework as a check-list to identify potential …

functional modularity. Design/methodology/approach – The paper employs an illustrative case study design. The cases constitute … implications – The paper outlines a business model based on modularity for both main suppliers and sub-suppliers that wish to …