The Total Quality Management Process (TQMP) is outlined as a development from the original concept of Improving Quality Management Process. The model outlines how to promote more guidance and direction to the organisation involved in a quality transformation effort, the role of the steering...

Purpose – The paper aims is to investigate human immunodeficiency virus/acquired immune deficiency syndrome (HIV/AIDS) and human resources (HR) management in Thai business organizations listed on the Stock Exchange of Thailand (SET). The first such survey was reported on in 1998....

Purpose – This study aims to bring some additional insight into the issue of emigration by establishing a relationship between emigration and psychic return of citizens to their human capital investment in the country. Design/methodology/approach – The article adopts a quantitative research...

Purpose This study aims to examine the relationship between having a learning organization (LO) and organizational citizenship behavior (OCB), and the moderating role of team-oriented culture on this relationship. Design/methodology/approach Using 516 respondents from diverse industries in West...

Purpose By adopting a multilevel approach, this paper aims to examine the relationships among employee creativity and creative personality, domain expertise (i.e. individual-level factors), non-controlling supervision style and organizational learning culture (i.e. team-level factors). It also...

Purpose Managerial coaching has been popularized as a way of motivating, developing and retaining employees in organizations. Yet, there has been a lack of empirical studies to examine the linkage between managerial coaching and its potential impact on employees. This study aims to investigate...

Purpose The purpose of this paper is to validate two scales, the factors predicting transfer (FPT) and the effectiveness questionnaire (CdE), in the Spanish Public Administration (SPA). Design/methodology/approach The FPT was administered at the end of the training, and the CdE four months after...

Purpose The purpose of this study is to investigate the effects of family-supportive supervisor behaviors and organizational climate on employees’ work–family conflict, job satisfaction and turnover intentions. Design/methodology/approach To examine the causal relationship, the longitudinal...

Purpose – The purpose of this paper is to determine if self-rated and peer-rated organizational citizenship behavior mediated the relationship between affective commitment and intention to leave in Malaysia. Design/methodology/approach – A survey yielded 516 responses from multiple locations...

Purpose – The purpose of this study is to focus on the issue of paradigms in human resource development (HRD) and validate the HRD cube as a synthesized model of HRD praxis and to explicate some of the extant paradigms of HRD. Design/methodology/approach – The study was carried out by...