In this age of globalization, to survive, organizations need a good capacity to retain, develop, organize and utilize their knowledge assets. The knowledge of an organization comprises of professional intellect, such as know‐how, know‐why, and self‐motivated creativity; as also the...

Purpose – Knowledge management (KM) involves strategies and processes of identifying, capturing, and leveraging knowledge to enhance competitiveness. The new world of knowledge‐based organizations is distinguished from the organizations of the last millennium by its emphasis on monitoring...

Agility and agile manufacturing are recent organizational development philosophies that industry and academia are studying. Benchmarking is a business practice that will aid in the study, refinement, and application of agility principles. This paper focuses on two issues, benchmarking agile...

Purpose – The purpose of this paper is to review general applications of the ISO14001 certification process and show how limitations such as ensuring minimum environmental performance standard, public access to performance information, and peer benchmarking may be overcome by voluntary...

Purpose – The purpose of this paper is to focus on investigating and benchmarking green operations initiatives in the automotive industry documented in the environmental reports of selected companies. The investigation roadmaps the main environmental initiatives taken by the world's three...

Purpose – The purpose of this research paper is to benchmark the evolution of reported sustainability activity in the pharmaceutical sector, which has been recognized as a leading sector in industrial sustainability. Design/methodology/approach – The authors examined recent published...

Purpose – The purpose of this paper is to present a methodology and framework to assist construction firms and contractors in incorporating sustainability measures into their benchmarking efforts. Design/methodology/approach – A methodology that incorporates both strategic and...

Purpose – The purpose of this paper is to discuss research gaps and the potential applications of analytic hierarchy process (AHP) in an internal benchmarking process used to identify improvement areas when firms attempt to adopt green initiatives with a supply chain perspective....

Purpose – This paper seeks to introduce a conceptual methodology to support decisions about environmental systems. Design/methodology/approach – The methodology incorporates activity‐based costing and management, the analytic hierarchy process, and business process modeling using the IDEF0...

The selection of third‐party logistics providers is an intriguing practical and research question. With the development and advancement of reverse logistics concepts and practice, the selection of partners for the specific function of reverse logistics support becomes more important. This...