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Threshold effects in pricing of high-involvement services
C. Larson, Alexander; L. Reicher, Rita; William … - In: Journal of Product & Brand Management 23 (2014) 2, pp. 121-130
Purpose – The purpose of this research is to test for price threshold effects in the demand for high-involvement services for small businesses. Design/methodology/approach – The authors use a stated preference choice-based conjoint study of small business telecommunications demand. Using...
Persistent link: https://www.econbiz.de/10014896864
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Evaluating a physician leadership development program – a mixed methods approach
Throgmorton, Cheryl; Mitchell, Trey; Morley, Tom; … - In: Journal of Health Organization and Management 30 (2016) 3, pp. 390-407
Purpose – With the extent of change in healthcare today, organizations need strong physician leaders. To compensate for the lack of physician leadership education, many organizations are sending physicians to external leadership programs or developing in-house leadership programs targeted...
Persistent link: https://www.econbiz.de/10014872897
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Weeding worries, part 1: books
Luther Cottrell, Terrance - In: The Bottom Line 26 (2013) 3, pp. 98-102
Purpose – The need to cull collections comes from a variety of concerns. Space, budgets and relevancy are the primary sources of exploration into the weeding of a collection. The purpose of this paper is to provide current commentary on the potential reactions to and unexpected consequences of...
Persistent link: https://www.econbiz.de/10014686879
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Accounting for the cost of social media
A. Crumpton, Michael - In: The Bottom Line 27 (2014) 3, pp. 96-100
Purpose – This paper aims to discuss the importance of identifying the cost associated with using social media for library marketing efforts, as well as assessing the effectiveness of social media activities. Design/methodology/approach – This paper references articles and trends on this...
Persistent link: https://www.econbiz.de/10014686880
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Measuring and comparing the performances of energy retail companies
Capece, Guendalina; Di Pillo, Francesca; Levialdi, Nathan - In: International Journal of Energy Sector Management 7 (2013) 4, pp. 491-515
Purpose – In the last decade, the Italian natural gas market has undergone profound changes. The slow ongoing process of liberalization that began in 2000 has produced many changes in the industry as companies have had to react to the new regulatory framework. Many companies have sought...
Persistent link: https://www.econbiz.de/10014773625
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Best practices to ensure the maximum ROI in learning and development
Little, Bob - In: Industrial and Commercial Training 46 (2014) 7, pp. 400-405
development (L&D) – within the context of measuring the return on investment (ROI) of any piece of learning. Design … investigating from an ROI perspective. In terms of learning, size matters. Learning stands a better chance of being assimilated and … increase the effectiveness of their L&D activities – along with their return on investment (ROI) in learning if they follow …
Persistent link: https://www.econbiz.de/10014758542
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Managing, tracking and evaluating coaching Part 1: where are you now?
Yates, Kirsty - In: Industrial and Commercial Training 47 (2015) 1, pp. 36-41
coaching objectives at the beginning of the contract. In terms of evaluation and ROI, less than one in seven organisations have …
Persistent link: https://www.econbiz.de/10014758548
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Health and performance: science or advocacy?
K. Dimoff, Jennifer; Kevin Kelloway, E.; M. MacLellan, Aleka - In: Journal of Organizational Effectiveness: People and … 1 (2014) 3, pp. 316-334
Purpose – The purpose of this paper is to examine the literature assessing the return-on-investment (ROI) of healthy … – Although substantial ROI data now exist, methodological and logical weaknesses limit the conclusions that can be drawn … important goal in its own right. To the extent that ROI estimates are important in advancing this goal, these estimates should …
Persistent link: https://www.econbiz.de/10014892961
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Linking firm performance to the Malcolm Baldrige National Quality Award implementation effort using multiattribute utility theory
Davis, Robert A.; Stading, Gary L. - In: Managerial Finance 31 (2005) 3, pp. 19-34
Executives are searching for ways to deliver consistent improvements in productivity and profitability while addressing economic realities. One initiative that has been discovered by many organizations is the integration a quality process into their or ganization that is based on the Malcolm...
Persistent link: https://www.econbiz.de/10014939791
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Use and measurement of social media for SMEs
McCann, Margaret; Barlow, Alexis - In: Journal of Small Business and Enterprise Development 22 (2015) 2, pp. 273-287
media and how they should measure its return on investment (ROI). The measurement of economic value associated with the use … of social media by business is discussed in order to construct a model designed for analysing the ROI of social media for … understanding the business process are presented as vital pre-cursors to measuring, and indeed attaining, ROI. Design …
Persistent link: https://www.econbiz.de/10014903913