Purpose – The aim of this study is to investigate the market status for online/mobile banking in China. With the recent and forecasted high growth of Chinese electronic banking, it has the potential to develop into a world‐scale internet economy and requires examination....

Purpose – The purpose of this paper was to examine the effects of size, strategic orientation and market orientation on innovation. Design/methodology/approach – A mail survey was conducted on a random sample of 60 South Yorkshire non‐high‐tech small, medium‐sized manufacturing...

Purpose – This study aims to examine consumer fit perception, risks and brand trust in retail brand extension in financial services. Design/methodology/approach – A total of 324 respondents living in Sheffield, UK were involved in the survey. The survey was conducted on three major British...

Purpose – The purpose of the paper is two‐fold: one, to focus on a specific industry – the manufacturing industry. In response to recent criticisms research in small to medium‐sized enterprises (SME) is not sector/industry‐specific, consequently the advice for these companies was too...

Purpose – The purpose of this study is to examine characteristics and factors affecting innovation in young and old family‐owned businesses. The research focuses on three important factors to innovation: organisation type, age and size; covering gaps in existing literature....

Purpose – The purpose of this paper is to examine the effects of organisational culture (OC) on organisational innovation performance (OIP) in family small and medium-sized enterprises (SMEs). It seeks to establish the type of culture that lead to high innovation performance in family firms....