Purpose – This paper aims to explore the relationships among perceived organizational support, positive relationships at work and intent to turnover through a social exchange theory lens. The main contribution of this paper is the investigation of different types of positive workplace...

The development of multinational subsidiaries is of interest to academics, policy‐makers and the business community. Although there is a considerable literature on subsidiary typologies, there is a dearth of empirical investigation to accompany this. This article reports on a field‐work...

Reports on an empirical study which was undertaken to investigate the regional economic impact of the subsidiaries of foreign‐owned firms in the UK. The direct effects upon company employment and sales turnover are analysed as well as the indirect effects which are manifested through the...

Purpose – This paper seeks to demonstrate the importance of uses and gratifications theory to social media. By applying uses and gratifications theory, this paper will explore and discuss the uses and gratifications that consumer receive from using social media. This paper seeks to provide a...

Describes a study which aimed to capture the candidates’ perceptions of a graduate employment interview, in particular how the interviewer’s manner and ability may affect interview outcomes. Eighty‐seven questionnaires were received from graduate candidates immediately after their...

First, this paper explores the many varied, and often confusing, definitions of relationship marketing, customer relationship management (CRM) and customer management (CM). Then it reports the results of a survey that examined the CM performance of 34 companies in the consumer banking, credit...