Smeltzer, Larry R.; Zener, Marie F. - In: Journal of Organizational Change Management 6 (1993) 5, pp. 56-69
Presents a model for announcing major, negatively perceived, top‐down changes such as layoffs and reorganizations was developed based on the extant literature. The appropriateness of the model was then tested by analysing 15 cases in which a major change was announced. The model presented...