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How do the practitioners perceive relevancy of lean practices in IT support services?
Kundu, Goutam Kumar; Manohar, B. Murali; Bairi, Jayachandra - In: The TQM Journal 27 (2015) 5, pp. 648-668
Purpose – The purpose of this paper is to capture and analyze the perception gaps with respect to the current usage and … analyzed by using statistical techniques which included testing of the hypotheses. Findings – The analysis of the perception …
Persistent link: https://www.econbiz.de/10015032599
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A scale for measuring the applicability of lean practices in IT support services
Kumar Kundu, Goutam; Bairi, Jayachandra - In: Journal of Enterprise Information Management 27 (2014) 5, pp. 623-643
develop an instrument for the measurement of the perception of IT support service practitioners about the applicability of … to collect IT service practitioner's perception about the applicability of lean practices. Originality/value – This paper …
Persistent link: https://www.econbiz.de/10014860004
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Teilautonom oder re-taylorisiert? – Gruppenarbeit bei Ganzheitlichen Produktionssystemen / Semi-autonomous work groups or return of taylorism? - Work groups in comprehensive produc...
Abel, Jörg; Ittermann, Peter - In: Arbeit 23 (2014) 4, pp. 277-291
Abstract Das Thema Gruppenarbeit ist in den letzten Jahren etwas aus den öffentlichen und betrieblichen Debatten verschwunden. Die mit der Gruppenarbeit in arbeitspolitischer Perspektive verknüpften hohen Erwartungen haben sich in der betrieblichen Realität nicht erfüllt. Mit der Verbreitung...
Persistent link: https://www.econbiz.de/10014586465
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Downsizing und Survivors
Weiss, Vera; Udris, Ivars - In: Arbeit 10 (2001) 2, pp. 103-121
Abstract In diesem Beitrag wird der internationale Stand der (vorwiegend psychologischen) Forschung zu den individuellen und sozialen Auswirkungen von organisationalen Personalreduktionen (genannt „Downsizing“) auf die Verbleibenden (genannt “Survivors” dargestellt. Die fast...
Persistent link: https://www.econbiz.de/10014585906
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Lean-team effectiveness through leader values and members’ informing
H. van Dun, Desirée; Wilderom, Celeste P.M. - In: International Journal of Operations & Production Management 36 (2016) 11, pp. 1530-1550
Purpose Although empirical tests of effective lean-team leadership are scarce, leaders are often blamed when lean work-floor initiatives fail. In the present study, a lean-team leader’s work values are assumed to affect his or her team members’ behaviors and, through them, to attain team...
Persistent link: https://www.econbiz.de/10014791655
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Does lean cure variability in health care?
Roemeling, Oskar; Land, Martin; Ahaus, Kees - In: International Journal of Operations & Production Management 37 (2017) 9, pp. 1229-1245
Purpose The purpose of this paper is to investigate the roles that employee-initiated Lean improvement projects play in health care. Lean ideas are introduced to improve flow in health care. Although variability is detrimental to flow performance, it is unclear whether Lean initiatives set out...
Persistent link: https://www.econbiz.de/10014791742
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Negotiating lean
Rahbek Gjerdrum Pedersen, Esben; Huniche, Mahad - In: International Journal of Productivity and Performance … 60 (2011) 6, pp. 550-566
Purpose – The purpose of this paper is to analyse how negotiations between the constituencies affect the processes and outcomes of lean projects in Danish public sector organisations. Design/methodology/approach – The paper is based on a qualitative analysis of interviews with managers and...
Persistent link: https://www.econbiz.de/10014796723
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The role of the physical layout in the implementation of lean management initiatives
Soriano‐Meier, Horacio; Forrester, Paul L.; Markose, Sibi - In: International Journal of Lean Six Sigma 2 (2011) 3, pp. 254-269
physical distance between dependent units could have on staff perception, use of staff time, time spent in the system by … questionnaire was used to measure the quality perception of staff. Findings – The transit distances from each clinical unit to their …
Persistent link: https://www.econbiz.de/10014782534
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Critical success factors of Lean in Higher Education: an international perspective
Kokkinou, Alinda; van Kollenburg, Ton - In: International Journal of Lean Six Sigma 14 (2022) 6, pp. 1227-1247
Purpose Continuous improvement initiatives such as Lean in Higher Education (HE) institutes are an emerging topic for research. Under pressure to do more with less, institutes of HE are increasingly adopting the tools and methods of lean to improve their quality practices. Nevertheless,...
Persistent link: https://www.econbiz.de/10014782690
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Mediating role of lean management on the effects of workforce management and value-added time in private hospitals
Ahmed, Selim; Hawarna, Shatha; Alqasmi, Ibrahim; … - In: International Journal of Lean Six Sigma 14 (2023) 5, pp. 1035-1054
Purpose This study aims to investigate the mediating role of lean management on the relationship between workforce management and value-added time in private hospitals. This study also investigates the direct influences of workforce management and lean management on the value-added time of the...
Persistent link: https://www.econbiz.de/10014782725