Arroyo‐López, Pilar; Holmen, Elsebeth; de Boer, Luitzen - In: Business Process Management Journal 18 (2012) 4, pp. 680-707
Purpose – The purpose of this paper is to evaluate the effects of supplier development programs on the short‐term performance of suppliers and the more long‐term development of their capabilities given the relational learning context of the dyad. Design/methodology/approach – Data were...