Bamfo, Bylon Abeeku; Dogbe, Courage Simon Kofi - In: International Journal of Pharmaceutical and Healthcare … 11 (2017) 1, pp. 80-96
patients from the public hospital. Cost of service and patient satisfaction, however, did not have a statistically significant …, patients’ choice of private or public hospital was significantly influenced by service quality, word-of-mouth, type of ailment … to attend a private hospital. Word-of-mouth influenced the choice of public hospitals more than private hospitals …