Purpose – The purpose of the article is to contribute to HRM‐performance research by focusing on how HR managers … discursively construct performance in local government HRM. Design/methodology/approach – The study is carried out in Finnish local … analysis draws upon discourse analysis. Findings – Performance in local government HRM is constructed through three predominant …

Purpose – Human resource management (HRM) theory has transitioned in recent decades towards “human capital” and “human … suggest that many North American multinational firms recognize the value of this new interpretation of HRM and are attempting …

Purpose – Rapid technological changes have turned electronic-human resource management (e-HRM) into a significant … academic and managerial agenda. The purpose of this paper is to examine the impact that different types of e-HRM goals have on … distinct types of e-HRM outcomes and an explanatory mechanism, by incorporating HRM role as a mediator and IT users’ acceptance …

two nursing homes and four nurses were interviewed in one hospital. A semi-structured interview guide was used for data …

Purpose The purpose of this paper is to explore the influence of hospital’s visibility for sensing (VFS), learning …, coordinating and integrating on hospital-supplier collaboration. Second, it explored the influence of hospital …-supplier collaboration on hospital supply chain performance. The author also explored how the technology orientation of the medical chain …

Spaniards who have experienced service failures at hospital settings. A descriptive research design was followed and a self … questionnaires were obtained from the hospital settings. Findings – The empirical findings across three Spanish-speaking countries …

patients from the public hospital. Cost of service and patient satisfaction, however, did not have a statistically significant …, patients’ choice of private or public hospital was significantly influenced by service quality, word-of-mouth, type of ailment … to attend a private hospital. Word-of-mouth influenced the choice of public hospitals more than private hospitals …

improving the registration process in the Health Information Department (HID) of a Medical College hospital in India. Findings … case study executed in a hospital and hence there is limitation in generalizing the specific results from the study. But …

from 2011 which required that some hospital services had to be centralized leading to specialization within the merged … data include 24,694 observations of urological patient treatments from 2010 to 2012. Findings The econometric difference … experiment with a mixed-methods approach that includes proprietary data from the management control system of the hospital …