Purpose – The purpose of this paper is to analyse the effect of knowledge management (KM) on value creation in Icelandic service firms. The aim is to examine how KM contributes to value creation, and measure the ways in which KM affects intangible assets, such as customer capital, innovation,...

Purpose Despite the keen interest in radical and incremental innovation, few studies have tested the varying impact of firm-level factors in service sectors. This paper analyses how collaboration with existing and prospective users and investments in knowledge management (KM) practices can be...

This study examines the control issues related to three major flows among MNC subsidiaries: knowledge flows, product flows and capital flows. It also investigates the relationship between the strategic management style of headquarters and the control approaches employed. The results show the...

Purpose – The purpose of this paper is to contribute to the sociology‐of‐science type of accounting literature, addressing how accounting knowledge is established, advanced and extended. Design/methodology/approach – The research question is answered through the example of research into...

Examines the dynamics of knowledge sharing using the multi‐person game‐theoretic framework. Proposes that an individual’s knowledge sharing tendency is driven by a set of contextualised concerns and interests not unlike the notion of payoff in game theory. Furthermore, the decision to...

This paper presents the findings of a knowledge audit conducted to determine the knowledge requirements of a large service‐based enterprise in South Africa. The objective of the knowledge audit was to identify and describe the current and future knowledge requirements of the enterprise. The...

This article demonstrates a lateral approach to conducting research on searchable text presented in digital format and describes the potential for a multi‐faceted magpie approach to aid in the discovery and development of knowledge. It considers the potential impact of the networking of...

Purpose – The purpose of this paper is to report on the progress of research regarding the opportunities for librarians within the context of knowledge management. Design/methodology/approach – A content analysis of 28 full‐length journal articles indexed by Library Literature in the past...