Showing 1 - 10 of 32
Purpose – Information and communication technology (ICT) is a key enabler for new product‐ and process‐oriented services. The purpose of this paper is to investigate how ICT can enable service differentiation and, in doing so, act as a catalyst for a service business orientation....
Persistent link: https://www.econbiz.de/10014843978
paper applies the conceptual approach and theoretical tools connected to servitization and procurement development processes …
Persistent link: https://www.econbiz.de/10014844209
Purpose – This article aims to investigate the nature and characteristics of business model elements required for successful service innovation. The authors examine which unique resources and capabilities product-centric firms should develop and deploy to pursue service innovation....
Persistent link: https://www.econbiz.de/10014844410
. Research limitations/implications The study develops a generic model for the strategic capabilities of servitization …
Persistent link: https://www.econbiz.de/10014844717
Purpose The purpose of this paper is to consolidate the servitization knowledge base from an organizational change … of the importance of services to manufacturers. However, some topics, especially related to servitization transformation … servitization, some might not have been captured. Evaluation and interpretation relied on the research team and subsequent research …
Persistent link: https://www.econbiz.de/10014791651
Purpose Servitization increases the uncertainty exposure of provider firms due to the operational differences between …
Persistent link: https://www.econbiz.de/10014791670
Purpose – The servitization of manufacturing is a diverse and complex field of research interest. The purpose of this … those research communities addressing servitization. To achieve this, the paper aims to set out to address two principal … have performed a systematic review of the research literature associated with the servitization of manufacturing. This …
Persistent link: https://www.econbiz.de/10014791713
, identifying how a dyadic perspective facilitates identification of capabilities required for servitization. Design …, cannot be a source of competitive advantage for one firm alone. Many of the capabilities required for servitization are …
Persistent link: https://www.econbiz.de/10014791805
Purpose – The purpose of this paper is to identify the commonalities and differences in manufacturers’ motivations to servitise. Design/methodology/approach – UK study based on interviews with 40 managers in 25 companies in 12 sectors. Using the concept of product complexity, sectors were...
Persistent link: https://www.econbiz.de/10014791867
Purpose Relational uncertainty determines how relationships develop because it enables the building of trust and commitment. However, relational uncertainty has not been explored in an inter-organisational setting. The purpose of this paper is to investigate how organisations experience...
Persistent link: https://www.econbiz.de/10014792022