Purpose – The purpose of this paper applies to Indian steel manufacturing industries to evaluate the technical and scale efficiency (SE). Design/methodology/approach – Data envelopment analysis (DEA) has been employed to calculate the relative efficiency of the steel manufacturing units. The...

Presents a simulation model for studying the availability of an iron‐ore production plant interconnected logistically with a large Integrated Steel Manufacturing System (ISMS). The objective of the simulation experiment is to validate whether there exists adequate capability of the existing...

This article explores the industrial relations factors associated with the adoption of teamworking and allied new working practices. A survey of trade union representatives in the UK steel industry reveals evidence that managers are less likely to introduce teamworking when they have to...

It is vital that an enterprise establishes the relative performance of its processes within any market sector. As an enterprise measures and monitors the performance of its competitors’ processes vis‐à‐vis their own, the enterprise can be described as initiating a benchmarking study. This...

Illustrates a two‐level hierarchical system structure for solving the production planning problems of a steel manufacturing system. The structure is basically a goal‐diffusion mechanism between two levels. At the lower level a goal programming problem is solved and at the higher level a...

Proposes a method to assess the relative value of organizational human resource (HR) based on total performance. The total performance of the man‐machine resource base of an organization includes its profitability together with how it affects the interests of consumers, the national economy...

Production responsiveness refers to the ability of a production system to achieve its operational goals in the presence of supplier, internal and customer disturbances, where disturbances are those sources of change which occur independently of the system’s intentions. A set of audit tools for...

Purpose Government procurement policies containing domestic content requirements have faced increasing attention, as more traditional forms of trade discrimination have declined in recent decades. The most important effort to reduce discriminatory government procurement policies is the...

Purpose – The development of the Pacific seaborne coal trade since 1960 has been central to East Asia's economic expansion. In exploring the growth of this trade this paper seeks to understand why Japanese steel mills (JSMs), the world's largest coal importers, used few of the strategies that...

Manufacturing companies, in searching for new approaches to retain customers, are increasingly using service as a differentiator and as a means of integrating themselves into the customers’ supply chain systems. This study is pivotal in exploring the concept of employing service quality in a...